Jelloh Privacy Policy

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This Privacy Policy applies to websites, apps, events and other services we operate under the Jelloh Ltd. For simplicity, we refer to all of these as our “services” in this Privacy Policy. 

Some services may require their own unique privacy policy. If a service has its own privacy policy, then that policy -- not this Privacy Policy -- applies.

Jelloh Ltd 

OUT

Jellohltd@gmail.com

London, England

20-22 Wenlock RoadIreland

N1 7GU

We do not use profiling or machine decision making practices in our organization. Any decisions involving users' data will be made inconsultation with them and based upon their input. Jelloh

To provide our services, we collect personal data that can identify you as an individual only when it is necessary.

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Occasionally, we may collect non-personal information from users, which is not associated with you specifically. This could, for instance, be in the form of analytics about the use of our apps or website, or aggregate data detailing the number or type of devices being used.

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Among the purposes for which Jelloh Ltd might gather personal data are:

1. Customer service - Responding to user inquiries, feedback, or problems 

2. Analyzing aggregate data - to develop and improve our products

We use "cookies" to provide a better user experience on our website. Cookie information is stored in an encrypted format for record keeping purposes. In the event that you choose to block cookies, some features of the site may not function properly without them.

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You choose to give us certain information when using our services. This includes:

• When you create an account, you provide us with at least your phone number and email address, as well as some basic details necessary for the service to work, such as your gender and date of birth.
• When you complete your profile, you can share with us additional information, such as details on your bio, interests and other details about you, as well as content such as photos and videos. To add certain content, like pictures or videos, you may allow us to access your camera or photo album.
• When you subscribe to a paid service or make a purchase directly from us (rather than through a platform such as iOS or Android), you provide us or our payment service provider with information, such as your debit or credit card number or other financial information.
• When you participate in surveys, focus groups or market studies, you give us your insights into our products and services, responses to our questions and testimonials.
• When you choose to participate in our promotions, events or contests, we collect the information that you use to register or enter.
• If you contact our customer care team, we collect the information you give us during the interaction. 
• If you share with us information about other people (for example, if you use contact details of a friend for a given feature), we process this information on your behalf in order to complete your request.
• Of course, we also process your chats with other members as well as the content you publish, as necessary for the operation of the services.

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Our customer service department will remove name and IP address records after 12 months to reduce our database size. 

Unless you personally decide otherwise, personal information is stored for other services

Other instances, however, have no automatic deletion or expiration, so we can respond better to customer issues and feedback. To ensure that we do not hold data for no good reason, we conduct annual data reviews.

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Anyone who has personal data held by Jelloh Ltd has the following rights:

Request access to and/or removal of the information the company holds about you, via Jellohltd@gmail.com.

Whenever you make an access request, we will respond promptly andverify your identity before giving you access to any information.

Jelloh Ltd takes measures to ensure that any data gathered is done so with the express and informed consent of the individuals it pertains to. The company also logs and records this consent as required by law. Data will not be collected or stored where prohibited by law.

Our services are restricted to individuals who are 21 years of age or older. We do not permit individuals under the age of 18 on our platform. If you suspect that a member is under the age of 21, please use the reporting mechanism available on the service.

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